8 reasons to look for in a relocation service provider

8 reasons to look for in a relocation service provider

You can be looking for a relocation service provider for various reasons. Maybe your business is no longer able to handle its relocation internally. Perhaps your purchasing division is pressuring you to issue a tender. Or maybe you're just dissatisfied with your present moving company. Choosing a relocation management company to ease the process must be facilitated and simplified! Even though you can find hundreds of moving companies online, you must choose the relocation company that suits the best your needs  

Relocation management companies or CMR consider the worry of shifting staff on your own. Employees are escorted out, assisted in moving their possessions, and settled into their new neighborhoods.

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How to pick a moving service provider                                                                          

moving process

Before looking for a vendor, you should be clear on the return on investment you need, as well as the contacts for any important corporate personnel.

Make a list of your needs, including the date on which you want your international relocation to occur, and then stick to it as you make decisions.

Start by taking your business's expenses into account. Are you making decisions for your business mostly based on price?  Or on services? is it both, or does something else like the CMR management structure or years of expertise come into play? You should also take into account the size of your business and the anticipated number of transfers annually. Tens of thousands of employees dispersed across several nations or businesses combined into one company that can work for CMR.


DocShipper Info: We want to help you by assisting you through your moving process by understanding all your needs, technical requirements, and financial resources. Contact us, our consultant will also be there for you from departure to arrival, which is not the case for some moving companies.

Important factors to choose a moving company in mind 

A perfect customer service

customer services movingAsk them about their system for delivering moving services, how they encourage their own staff to provide excellent relocation services, and how they make providing excellent customer service a core value rather than a commodity.           

Partnership with the company 

Prior to anything else, you must confirm that the provider you select for the international relocation service is indeed a partner. Long-term partnerships with CMR enable the achievement of both significant cost savings and higher-quality, more reliable services. The company you choose should commit to long-term relationships by offering initiatives like ongoing policy consultations and proactive program reinstallation recommendations.

DocShipper Alert: you should consult the directories to avoid being taken advantage of by certain relocation companies. Thus, obtain several quotes to compare prices, check the registration of the moving company within the legal registers, and request a current insurance certificate.

You can reach Docshipepr experts that will guide you through the moving process.

Company management

The management style, operations, and personnel treatment of CMR are the last issue to take into account. Ascertain if CMR has a robust training and educational program in place. 

Do their staff members possess a real estate license to help homeowners? Has the business won any awards, such as "companies to work"? The level of the transfer will be flawless since happy workers are a direct outcome of competent moving consultants and competent business management.

Maintenance of the supply chain

agent of relocation company

How does CMR handle its own vendors? Brokers, appraisers, and suppliers of foreign service relocation are just a few of the vendors that CMR oversees. What selection and qualifying procedures does CMR use to guarantee consistency throughout every employee experience contact point?

Are CMR connected in any way to their providers, so limiting the possibilities available to your staff? The ideal moving company for each individual and department should be chosen via a transparent process.              

Combining cost savings with service                                                          

You don't have to spend more to work with a CMR that provides exceptional customer service. Working with a firm that emphasizes moving service actually frequently minimizes the number of exception requests in your policy, reduces the number of fires that need to be put out, and ultimately saves more money

Two things that you should take into consideration. There are just too many CMRs with unaddressed hidden program costs. Ask your CMR about fees and transparency. Some of these hidden charges include markups, fines for non-compliance, and taxes for collecting fees from downstream suppliers, then trying to assemble proof. Inquire about the company's use of novel equipment or procedures that have helped consumers save money.


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Adaptability to change and flexibility

Flexibility and adaptability to change are essential components of any smoothly running operation. Has CMR handled group relocation in the past if your business is launching a new location? Is your CMR adaptable enough to include changes to your management structure or culture in your current relocation policiesDo not forget to integrate CMR technology and reporting tools with your relocation provider firm. Can it swiftly provide the data modifications you require to maintain your role's productivity? Are they able to help you with customs clearance

Network’s scope of coverage                     

Also, crucial is network coverage. The fact of the matter is that no CMR can be present at every place where your workers enter and depart. Working with a seasoned moving company that has a sizable network and the capacity to streamline services across all of its headquarters, even higher a single point of administration for complete control over the provision of moving service is crucial. Also, make sure they can use any type of transport such as sea or air freight

Find out how many particular brokers and appraisers the CMR may cooperate with. Knowing this is crucial if you're business operates in more remote areas. Are CMR connected in any way to their providers, so limiting the possibilities available to your staff? The ideal moving company for each individual and department should be chosen via a transparent process.

Support in general

What exactly does CMR mean by relocation success? Look for agreements that will both assist you in performing your job efficiently and facilitate the move of your staff. How did CMR equip you and your team to succeed? Do they provide additional services such as insurance, packaging, or storage? best moving company

Source: Columbia Movers


To conclude, what is important to remember is that the relocation service company must have good customer service, have a coherent and reasonable price, and above all, adapt to the customers. To verify this, ask for quotes and look for customer feedback on the company.

DocShipper has all these features that enable us to offer an excellent corporate moving service! Please do not hesitate to contact us to find out more and receive a free quote.

DocShipper Advise : We help you with the entire sourcing process so don't hesitate to contact us if you have any questions!

  • Having trouble finding the appropriate product? Enjoy our sourcing services, we directly find the right suppliers for you!
  • You don't trust your supplier? Ask our experts to do quality control to guarantee the condition of your goods!
  • Do you need help with the logistics? Our international freight department supports you with door to door services!
  • You don't want to handle distribution? Our 3PL department will handle the storage, order fulfillment, and last-mile delivery!


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